Utility Billing Software

Leading the Industry in Innovation

Diversified Billing is an integrated suite of software tools that allows utilities to efficiently bill their customers, process their payments and provide exceptional service.  The Diversified Billing system is highly automated software designed for public and private utilities, and municipal authorities, with 2,500 to 25,000 customers that seek to leverage technology to maximize workplace efficiency.  Available for LAN or as a Cloud app, it can accommodate flat or metered billing for water, sewer, trash, gas and electric services.

Take a 3-minute tour of Diversified Billing’s innovative features!

Leverage the Latest Technology

Our software is packed with technology-driven innovation so you and your staff can do more with less effort.  Find the info you need faster with full-test search.  Let the Master Calendar set up each process for you.  Speed through payment processing with barely a keystroke. 

Quick to Learn, Easy to Use

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Available for LAN or Cloud

Diversified Billing offers identical funtionality whether you host your software and data on your local area network or access it all from our Cloud servers.  

Backed by 30 Years of Experience

Diversified Technology, the developer of the Diversified Billing system has been creating utility billing software for 30 years.  Some 350 utility clients use the software to create more than 7 million bills annually.  

Designed for Customer Service

When customers call, they except prompt, accurate answers to their questions.  So Diversified Billing provides every scrap of information about a customer’s account on a single screen.  And any information can be printed or emailed directly to the customer. 

Includes a Customer Portal

The Diversified Billing Customer Portal allows your customers to pay online 24/7 with a debit or credit card.  It also allows them to check their own billing, payment and consumption history so they don’t have to call the office for that information.

Integrated Work Order System

You can generate electronic work orders from within Diversified Billing.   Send re-read requests directly to techs.  Re-reads update the billing system automatically as soon as they are uploaded.  Techs can attach notes and photos to work orders.  

Integrates with Other Key Systems

Maintain and re-sequence meter routes from within Diversified Billing.  Upload or download meter readings from any meter readings system.  After a billing has been completed, export journal entries to keep any accounting  system up to date.

Proven Onboarding System

After a complete system overview for all users, individual users receive just-in-time training with your live data.  For example, when it is time to process payments, we provide payment processing training for users responsible for that task.  All training sessions are video recorded for future reference.